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September 17, 2006
Convincing Analysis
I think one of the mistakes many engineers/scientists make when presenting information is not realizing who their audiences are. They often fail to realize that the general public doesn't share their expertise and understand their jargons, which makes their arguments extremely difficult to understand. The Thiokol documents was a classic example of this. If they had reviewed their documents with someone not from their field, they would quickly realize that their case was neither convincing nor clearly presented. That's why it is always helpful to have an outside eye to review one's work. It also helps to require engineers/scientists interact with those outside their field, so that ppl can learn to communicate with others.
Posted by Benjamin Chao at September 17, 2006 11:49 PM