Week 3-4 Out+About assignment: Post here! February 10, 2009
Posted by rda1 in : 3_Public space, Assignments, Outside inspiration , trackbackThanks to Ari and Angela for their great presentation today – for pushing the observation to interpretation and for the Grand Army Plaza example. Please post your slides. Meantime, Nobu and Sara went to Port Authority; Sonaar and Karla went to Grand Central; Cynthia, Gloria and Jeehyun went to the DMV; Madeline and Jonathan went for a stroll on the Brooklyn Promenade; Here are Mike and Nahanaeli’s on flickr. Kristin, can you share yours too?
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Battery Park photos from Kristin and me are here: http://www.derekchung.org/photos/view.php?op=view&id=sdps-battery
Herald Square DMV (Cynthia partnered with Jeehyun and Gloria)
I think I heard Angela and Ari say that they took a deliberately cynical, ironic or condescending stance for their interpretation of the photos of public space submitted by the class. Just for the sake of counterpoint, I’ll take an earnest stance. While the Herald Square DMV staff clearly meant business, they were relatively attentive and friendly. I think the space reflects their pragmatic realism.
Customer service is considered a duty, if not a matter of self-preservation. The photo posted on Flickr at 3261594479_f1eeffaca3_m.jpg tells it all: DMV customer service is all about making wayfinding explicit; ‘signaging’ FAQs as a way to shift responsibility for appropriate expectations to the customer; and expediting service (to the degree it’s within DMV’s control) as a way to acknowledge others’ valuable time and the limitations of staff and institution.
3261594479_f1eeffaca3_m.jpg
DMV photo? Try this: http://www.flickr.com/photos/21430437@N08/3261594479/