Week 4-5: What’s a service? February 10, 2009
Posted by rda1 in : 4_ServiceDesign , trackbackGot public space? Please post one image from your out+about exercise and annotate it with an excerpt from your paragraph from that assignment, and/or your reflections from today’s discussion with Ari and Angela about defining public space.Next, it’s time to introduce the other key concept in this class: What’s a service? What do service designers do? What services do you use in your everyday life? As explained in the weekly email, please review ch6 in Moggridge (the handout) and any two of these:
- Service Design Network
- Live Work on Service Thinking
- The Guardian critiques Service Design in 2005
- The UK Design Council’s definitive stance on SD
Also just found these gems:
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Link for Live | Work should be http://www.livework.co.uk/articles/service-thinking