Week 9: Representing service stories March 31, 2009
Posted by rda1 in : 9_ServiceDesignVocab , trackbackWe were delighted to welcome Sylvia Harris to class this week, now we’re back at base after fieldtrips and Spring Break. Sylvia, one of the best known, most inspiring information designers for public institutions around, took us through the monumentally complex, vast wayfinding project she undertook with the team at Columbia Presbyterian Hospital in uptown Manhattan. Not only were the project goals ambitious and worthwhile, and the outcomes effective and transformative, Sylvia’s presentation of the unfolding process was another key take-away for the class this week. We’ll discuss more about designers as storytellers in week 10.Meantime, Kristin and Madi are invited to share their write-up of the exercise they gave the class that reflected on our reading of Peter Galison’s War Against the Center. Not urban scale, nor specifically about designing services, but definitely a scrutinizing look at the relationship between strategy and its physical manifestations: a suburb-shaped morphology of Cold War paranoia. See also Dolores Hayden’s fantastic “A Field Guide to Sprawl” for a full photographic, deliciously awful glossary of what Galison describes.
Comments»
no comments yet - be the first?