Journey Map : Databetes 6

Databetes 6 helps patients better manage their diabetes and the day-to-day challenges that come with it. We allow diabetics to form small support networks of just 6 fellow patients. Consider it your own personalized mentor network.

One of the problems that happens when you combine the Internet and diabetes is that you get quite simply too much information. Much of the time, patients are looking for emotional support from their fellow patients, some good advice from people they trust and wisdom from those who have lived with the condition longer than them. Using Databetes 6 is about sharing knowledge with good friends.

Feedback Models:

In managing diabetes, patients begin with the obvious. They aim to keep their blood sugar readings under control using a variety of treatment regimens. They adjust their medication, food and exercise accordingly.

But as with most chronic care conditions, something happens over time. Managing all of these factors mostly on your own takes an emotional toll. Connecting with others who also understand these challenges can provide the inspiration and motivation to continue doing the right things.

As this feedback model details, I believe the primary goal of a diabetes self-care system is to achieve both physical and mental health.

Journey Map:

Databetes 6 will provide services both on your standard computer and a mobile application. Since I use an iPhone, I documented some of the services that could be added.

Beyond the mentor network component that I have described, the system would also rely on a steady supply of up-to-date medical data. To overcome the competing proprietary standards of device managers, we will design a wireless transmitter that can attach to blood glucose monitors and insulin pumps. These could connect over a GSM network, sending out data as it is generated.

This information, combined with the potential of the iPhone, can create the real-time feed that is at the heart of the mentor network. Have a few days straight of terrific blood sugar readings and Databetes can share the good news with your support network. Or let your friends know that you successfully met your carbohydrate goals for the week, inspiring them to do the same. Every long run, bike or swim could provide a healthy dose of incentive for your other friends to exercise more too.

Behavior Grid:

Databetes 6 builds on many behaviors that are already occurring for most diabetics. These include testing blood sugar levels, taking insulin, counting carbohydrates and exercising regularly. Social networks are nothing new to most people by now as well.

Nonetheless, there will be some adjustment for many people in being more diligent about managing their diabetes, sharing medical information with fellow diabetes and having software provide daily reminders to them daily.

As such, Databetes 6 would mostly aim to increase “Green” and “Blue” behaviors in the BJ Fogg Behavior Grid.

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