User testing
In the last few weeks, was able to conduct two group testings of a Google Form version of my census questionnaire and three small group meetings.
1.The Feedback Collective participants generously tried out the form and offered substantial feedback. Some important notes were:
- The website was still a bit confusing, the previous users’ answers listed alongside were interpreted as examples rather than actual answers. This could be resolved by different taxonomy/titling
- The question of race created a bit of tension/discomfort which perhaps could be alleviated by a softer entrance question or contexts that allowed the user to “warm up” to the idea.
- What is the ultimate intention of the website?
2.The second user testing took place last Wednesday at NYUSH with a mixed group of students, staff and faculty. I gave a brief presentation (using my static webpage designs) and then invited participants to utilize a QR code to access the questionnaire. This felt more official than the previous URL link. The response from this group (all being introduced to the piece for the first time) was enthusiastic and the head of the student diversity office has offered to make the form accessible to students. At first I thought to wait until the website 1.1 was ready but I am reconsidering. This would be a excellent way to reach a larger demographic and potentially (with a feedback form) helpful for further development.
3. The three small group workshops were made up of 3 people each (including myself) and began with an introduction of the objects piece. I shared my story and “object” then let the conversation unfold naturally. What I realized is that this was essentially the piece, the objects were artifacts. As I continue to grapple with the “container”, one additional factor has occurred – If I use the tea set, I can make only 10 pieces. This means limiting the number of individuals in various ways. 1. limiting the number to 10, with each individual represented by a cup or limiting the number of conversations to 10 (i.e. 10 small groups) and have the group contribute to an individual cup in some way.
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