{"id":22669,"date":"2024-03-14T16:45:27","date_gmt":"2024-03-14T20:45:27","guid":{"rendered":"https:\/\/itp.nyu.edu\/opportunities\/?p=22669"},"modified":"2024-03-14T16:45:27","modified_gmt":"2024-03-14T20:45:27","slug":"job-federal-government-customer-experience-strategist","status":"publish","type":"post","link":"https:\/\/itp.nyu.edu\/opportunities\/2024\/03\/14\/job-federal-government-customer-experience-strategist\/","title":{"rendered":"JOB: Federal Government Customer Experience Strategist"},"content":{"rendered":"

Federal government agencies are recruiting top talent with customer research, product management, human-centered design, and data expertise\u00a0<\/b>to make government work better for everyone.\u00a0The application for this opportunity will open mid-March;\u00a0<\/b>follow performance.gov on LinkedIn<\/a>\u00a0to make sure you are the first to know!<\/p>\n

Candidates from a variety of backgrounds and disciplines will be considered, including but not limited to:\u00a0Service Design; UX Design; User\/Customer Research, Analysis, and Strategy; Design Research; Product Design; Product Management; Product and\/or Content Strategy.<\/p>\n

If you are passionate about design and public service, we invite you to bring your talents and expertise to government.\u00a0Read on below<\/i>\u00a0to learn more about\u00a0Federal CX<\/a>, the CX Strategist role, who should apply, and how to prepare to be ready to\u00a0submit an application when the post opens mid-March 2024 on USAJOBS.<\/b><\/p>\n

FEDERAL CX STRATEGIST HIRING OPPORTUNITY<\/i><\/b><\/p>\n

ADDITIONAL INFORMATION<\/u><\/b><\/p>\n

The\u00a0Federal CX community<\/a>\u00a0is on a mission to deliver a simple, seamless, and secure customer experience on par with or better than leading consumer experiences. A successful CX Strategist has dedication to mission, the ability to continually re-center on the customers the government serves, and a willingness to go deep into projects and details and then zoom out to persuade leadership on the value of this work using data, user research, and customer insights. Applicants will be considered by a range of agencies across government; a full list of agencies interested in hiring CX Strategists will be posted with the job announcement.<\/p>\n

HOW TO APPLY
\n<\/u><\/b>Preparing a government-style resume.\u00a0<\/i><\/b>Interested applicants should be prepared to submit a government style resume when applying:<\/p>\n