{"id":22737,"date":"2024-04-24T13:50:32","date_gmt":"2024-04-24T17:50:32","guid":{"rendered":"https:\/\/itp.nyu.edu\/opportunities\/?p=22737"},"modified":"2024-04-24T13:50:32","modified_gmt":"2024-04-24T17:50:32","slug":"job-tisch-junior-bulk-email-support-assistant","status":"publish","type":"post","link":"https:\/\/itp.nyu.edu\/opportunities\/2024\/04\/24\/job-tisch-junior-bulk-email-support-assistant\/","title":{"rendered":"JOB: Tisch Junior Bulk Email Support Assistant"},"content":{"rendered":"<p><b>Junior Bulk Email Support Assistant\u00a0<\/b><\/p>\n<p><span style=\"font-weight: 400;\">The Digital Communications Group at NYU (DigiComm) maintains the University\u2019s<\/span> <span style=\"font-weight: 400;\">primary communication platforms including bulk email, Email Direct powered by Emma,<\/span> <span style=\"font-weight: 400;\">the main NYU.edu website powered by NYU\u2019s enterprise web content management<\/span><span style=\"font-weight: 400;\"> system (CMS), NYU Mobile app, and NYUHome.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This position interacts with full-time staff working in design, email and web development,<\/span> <span style=\"font-weight: 400;\">project management, and overall client support. This opportunity provides workplace<\/span> <span style=\"font-weight: 400;\">experience and insights into how a global organization uses technology to communicate<\/span><span style=\"font-weight: 400;\"> with mass audiences.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The ideal candidate is interested in digital communications, is dependable, diligent,<\/span> <span style=\"font-weight: 400;\">detail-oriented, has excellent communication and problem-solving skills and knowledge<\/span> <span style=\"font-weight: 400;\">of HTML and CSS, coding for emails, is a plus. They must be available for 10-20 hours<\/span><span style=\"font-weight: 400;\"> during business hours, most of which will be on-site. (This is not a remote-only position.)\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Employment is on a semester-by-semester basis with a preference for multiple<\/span><span style=\"font-weight: 400;\"> semester employment where possible.\u00a0<\/span><\/p>\n<p><b>Primary Responsibilities<\/b><b>\u00a0<\/b><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\"> Development of email templates using a drag-and-drop interface with<\/span> <span style=\"font-weight: 400;\">spot-coding of HTML and CSS<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Conduct thorough testing to identify and resolve rendering issues in various<\/span> <span style=\"font-weight: 400;\">email clients, broken links, and other potential problems before deployment<\/span> <span style=\"font-weight: 400;\">\u25cf Provide technical support for troubleshooting issues and problems (creating,<\/span> <span style=\"font-weight: 400;\">editing, sending, etc.) with email campaigns and templates<\/span><\/li>\n<\/ul>\n<p><b>Requirements<\/b><b>\u00a0<\/b><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\"> Working knowledge of HTML\/CSS, particularly as supported by major email<\/span> <span style=\"font-weight: 400;\">clients<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Excellent quality assurance process (detail in coding, testing, etc.)<\/span> <span style=\"font-weight: 400;\">\u25cf Ability to troubleshoot and resolve email rendering issues efficiently<\/span> <span style=\"font-weight: 400;\">\u25cf Ability to work independently, communicate with team members, and manage<\/span> <span style=\"font-weight: 400;\">time effectively<\/span><\/li>\n<\/ul>\n<p><b>Knowledge of the Following is a Plus<\/b><b>\u00a0<\/b><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\"> Image editing (format, resolution, exposure, color balance, and cropping, etc.)<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Working knowledge of Digital Accessibility Standards<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Familiarity with different browsers, text options, and email clients<\/span><\/li>\n<\/ul>\n<p><b>Education\/Certification\u00a0<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Undergraduate or Graduate in any program.\u00a0<\/span><\/p>\n<p><b>Evaluation Procedures &amp; Frequency\u00a0<\/b><\/p>\n<p><span style=\"font-weight: 400;\">This position meets with the supervisor weekly for review of assignments and<\/span><span style=\"font-weight: 400;\"> evaluation.\u00a0<\/span><\/p>\n<p><b>Position type<\/b><b>\u00a0<\/b><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\"> On Campus Student Employment<\/span><\/li>\n<\/ul>\n<p><b>Onsite location<\/b><b>\u00a0<\/b><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\"> 665 Broadway, New York City, New York 10012, United States<\/span><\/li>\n<\/ul>\n<p><b>Schedule<\/b><b>\u00a0<\/b><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\"> Part time<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Approximately 12 hours per week<\/span><\/li>\n<\/ul>\n<p><b>Employment duration<\/b><b>\u00a0<\/b><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\"> Temporary or seasonal<\/span><\/li>\n<\/ul>\n<p><b>Estimated start and end dates<\/b><b>\u00a0<\/b><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\"> Present &#8211; 8\/30\/2024<\/span><\/li>\n<\/ul>\n<p><b>Supervisor\u00a0<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Hwanhee Kim<\/span><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Bulk Email Accounts, Training, and Support Specialist<\/span><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Digital Communications Group<\/span><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Email: hk3976@nyu.edu<\/span><\/p>\n<p><b>NYC Salary Transparency Statement\u00a0<\/b><\/p>\n<p><span style=\"font-weight: 400;\">In compliance with NYC\u2019s Pay Transparency Act, the hourly base salary range for<\/span> <span style=\"font-weight: 400;\">student employment positions are $16-$18 per hour for undergraduate students and<\/span> <span style=\"font-weight: 400;\">$28.25-$29 per hour for graduate students. The hourly rate for graduate employees is<\/span> <span style=\"font-weight: 400;\">based on the collective bargaining agreement with Local 2110.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Junior Bulk Email Support Assistant\u00a0 The Digital Communications Group at NYU (DigiComm) maintains the University\u2019s primary communication platforms including bulk email, Email Direct powered by&#8230;<\/p>\n","protected":false},"author":123,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-22737","post","type-post","status-publish","format-standard","hentry","category-job","entry"],"_links":{"self":[{"href":"https:\/\/itp.nyu.edu\/opportunities\/wp-json\/wp\/v2\/posts\/22737","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/itp.nyu.edu\/opportunities\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/itp.nyu.edu\/opportunities\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/itp.nyu.edu\/opportunities\/wp-json\/wp\/v2\/users\/123"}],"replies":[{"embeddable":true,"href":"https:\/\/itp.nyu.edu\/opportunities\/wp-json\/wp\/v2\/comments?post=22737"}],"version-history":[{"count":1,"href":"https:\/\/itp.nyu.edu\/opportunities\/wp-json\/wp\/v2\/posts\/22737\/revisions"}],"predecessor-version":[{"id":22738,"href":"https:\/\/itp.nyu.edu\/opportunities\/wp-json\/wp\/v2\/posts\/22737\/revisions\/22738"}],"wp:attachment":[{"href":"https:\/\/itp.nyu.edu\/opportunities\/wp-json\/wp\/v2\/media?parent=22737"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/itp.nyu.edu\/opportunities\/wp-json\/wp\/v2\/categories?post=22737"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/itp.nyu.edu\/opportunities\/wp-json\/wp\/v2\/tags?post=22737"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}