{"id":6340,"date":"2011-06-09T11:21:02","date_gmt":"2011-06-09T15:21:02","guid":{"rendered":"https:\/\/itp.nyu.edu\/opportunities\/?p=6340"},"modified":"2011-06-09T11:21:02","modified_gmt":"2011-06-09T15:21:02","slug":"job-product-project-manager-and-sales-and-support-engineer-at-enterproid","status":"publish","type":"post","link":"https:\/\/itp.nyu.edu\/opportunities\/2011\/06\/09\/job-product-project-manager-and-sales-and-support-engineer-at-enterproid\/","title":{"rendered":"JOB: Product Project Manager and Sales and Support Engineer at Enterproid"},"content":{"rendered":"<div>\n<div>\n<div>\n<div>\n<div>Enterproid is a start-up focused on enterprise mobility. Winner of<\/div>\n<div>the 2011 Qualcomm QPrize for Global Innovation, Enterproid&#8217;s<\/div>\n<div>Divide Platform is changing the way professionals use their smart<\/div>\n<div>phones to balance their personal life with their work life. Learn<\/div>\n<div>more\tabout\u00a0us.<\/div>\n<\/div>\n<\/div>\n<div>Contact\u00a0<a href=\"mailto:marie.bromberg@enterproid.com\" target=\"_blank\">marie.bromberg@enterproid.com<\/a> (ITP alumna)<\/div>\n<div><a href=\"http:\/\/www.enterproid.com\/\" target=\"_blank\">http:\/\/www.enterproid.com<\/a><\/div>\n<div>&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;-<\/div>\n<\/div>\n<div>Product Project Manager<\/div>\n<div>Who you are:<\/div>\n<div>\u25cf Passionate about solving problems and moving things forward every day<\/div>\n<div>\u25cf Driven crazy by the lack of excellent tools to get stuff done in the mobile world<\/div>\n<div>\u25cf A people person who likes making others happy<\/div>\n<div>\u25cf A self motivated goal oriented person<\/div>\n<div>What you will be working on:<\/div>\n<div>\u25cf Leading internal projects and driving them towards completion with close attention to<\/div>\n<div>detail and a sense of urgency around dates<\/div>\n<div>\u25cf Working closely with our partners and customers, maintaining a balance between<\/div>\n<div>meeting partner needs and not over-committing<\/div>\n<div>\u25cf Managing partner and internal management expectations and flagging potential issues<\/div>\n<div>early<\/div>\n<div>\u25cf Maintaining a deep knowledge of your project and products and assuming responsibility<\/div>\n<div>for total quality<\/div>\n<div>\u25cf Preparing reports and documentation for internal and external consumption<\/div>\n<div>Your Background:<\/div>\n<div>Preferred Prior Industries \/ Companies:<\/div>\n<div>\u25cb Mobile or Web 2.0 technology<\/div>\n<div>\u25cb Startups<\/div>\n<div>Preferred Education:<\/div>\n<div>\u25cb Any but Engineering preferred<\/div>\n<div>Preferred Yrs of Experience:<\/div>\n<div>None \/ 1-3 \/ 3-10 \/ 10+<\/div>\n<div>Your required skills:<\/div>\n<div>\u25cf Project management and date management capabilities<\/div>\n<div>\u25cf Excellent communication and customer service skills<\/div>\n<div>\u25cf Strong writing and documentation capabilities<\/div>\n<div>\u25cf Demonstrated ability to take the lead on running projects and co-ordinating (not<\/div>\n<div>necessarily managing) people<\/div>\n<div>\u25cf Strong knowledge of modern Internet technologies (Social, Web 2.0, Mobile etc)<\/div>\n<div>Seniority:<\/div>\n<div>Temporary \/ Junior \/ Associate \/ Manager \/ Director \/ Executive<\/div>\n<div>Office: New York<\/div>\n<div>Hiring Manager: Toy<\/div>\n<div>Approved by : Toy \/ April 22, 2011<\/div>\n<div>&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;-<\/div>\n<div>Sales and Support Engineer<\/div>\n<div>Who you are:<\/div>\n<div>\u25cf Strongly technical with the ability to understand architecture and technical deployments<\/div>\n<div>that you didn\u2019t engineer yourself<\/div>\n<div>\u25cf Enjoy discussing products and technologies with both technical and non technical<\/div>\n<div>audiences<\/div>\n<div>\u25cf Happy to work with partners and customers to troubleshoot technical issues and guide<\/div>\n<div>them through resolutions and workarounds<\/div>\n<div>\u25cf Have a strong product and sales mindset to go along with your technical capabilities<\/div>\n<\/div>\n<div>What you will be working on:<\/div>\n<div>\u25cf Attending partner and customer sales meetings in order to support sales and business<\/div>\n<div>develop teams<\/div>\n<div>\u25cf Interacting with partner and customer engineering teams in order to explain our products<\/div>\n<div>from an architectural standpoint<\/div>\n<div>\u25cf Deeply understanding products and helping the engineering team prioritize features and<\/div>\n<div>bug fixes<\/div>\n<div>\u25cf Providing operational escalation support for partners and customers including<\/div>\n<div>troubleshooting and developing workarounds for their help-desks<\/div>\n<div>\u25cf Responding to operational alerts during work hours to triage issues and interacting with<\/div>\n<div>the engineering team to escalate severe problems<\/div>\n<div>\u25cf Tracking and providing reports on operational trends to the engineering team to prioritize<\/div>\n<div>issues<\/div>\n<div>Your Background:<\/div>\n<div>Preferred Prior Industries \/ Companies:<\/div>\n<div>\u25cb Mobile or Web 2.0 technology<\/div>\n<div>\u25cb Enterprise market focus a plus<\/div>\n<div>\u25cb Startups<\/div>\n<div>Preferred Education:<\/div>\n<div>\u25cb B.S. Engineering degree required. Masters degree preferred.<\/div>\n<div>Preferred Yrs of Experience:<\/div>\n<div>None \/ 1-3 \/ 3-10 \/ 10+<\/div>\n<div>Your required skills:<\/div>\n<div>\u25cf Strong verbal and written communication skills<\/div>\n<div>\u25cf Technical skills:<\/div>\n<div>\u25cb Linux system administration, familiarity with the LAMP stack<\/div>\n<div>\u25cb Python \/ Java<\/div>\n<div>\u25cb Amazon EC2 \/ EBS \/ S3<\/div>\n<div>\u25cb Strong understanding of security architecture and best practices<\/div>\n<div>\u25cb Mobile experience (Android, iPhone) a plus<\/div>\n<div>Seniority: Temporary \/ Junior \/ Associate \/ Manager \/ Director \/ Executive<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Enterproid is a start-up focused on enterprise mobility. Winner of the 2011 Qualcomm QPrize for Global Innovation, Enterproid&#8217;s Divide Platform is changing the way professionals&#8230;<\/p>\n","protected":false},"author":122,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-6340","post","type-post","status-publish","format-standard","hentry","category-uncategorized","entry"],"_links":{"self":[{"href":"https:\/\/itp.nyu.edu\/opportunities\/wp-json\/wp\/v2\/posts\/6340","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/itp.nyu.edu\/opportunities\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/itp.nyu.edu\/opportunities\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/itp.nyu.edu\/opportunities\/wp-json\/wp\/v2\/users\/122"}],"replies":[{"embeddable":true,"href":"https:\/\/itp.nyu.edu\/opportunities\/wp-json\/wp\/v2\/comments?post=6340"}],"version-history":[{"count":0,"href":"https:\/\/itp.nyu.edu\/opportunities\/wp-json\/wp\/v2\/posts\/6340\/revisions"}],"wp:attachment":[{"href":"https:\/\/itp.nyu.edu\/opportunities\/wp-json\/wp\/v2\/media?parent=6340"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/itp.nyu.edu\/opportunities\/wp-json\/wp\/v2\/categories?post=6340"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/itp.nyu.edu\/opportunities\/wp-json\/wp\/v2\/tags?post=6340"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}