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[Job] Design Positions in Telefonica I+D (Spain) – Principal Interaction Designer

Principal Interaction Designer

Telefonica I+D Background

Telefonica I+D (TID) is the research and development company of Telefonica. Telefonica is an internationally integrated Telco who is ranked number 1 based on size of customer base. It is also ranked as the largest European Telco based on market capitalization. Telefonica remains one of the top 30 Innovation companies in the world.

TID was founded in 1988 in Madrid, and now has research centers in Grenada, Barcelona, London and Brazil. TID is committed to producing innovative products and services that make a difference. During the last several years, TID has embraced innovation methodologies to drive customer centric innovation. These methodologies include generating customer insights, concept ideations and evaluations, rapid prototyping, agile development processes and ongoing engagement with customers.

The role of interaction and visual designers, design thinkers and researchers has become critical to the successes of TID products and services. In 2011, we continue growing the User Experience Design team with top design and research talent.


We are looking for a highly motivated and talented Senior Interaction Designer to join the team of Interaction Designers, Visual Designers and Researchers. Designers and researchers work in collaborative teams with project leads, strategists, engineers and domain experts to generate innovative concepts and solutions for multiple screens: TV, PC, mobile and more.

The Senior Interaction Designer will collaborate with researchers on generating insights, leading ideation sessions with interdisciplinary teams, and articulate product concepts, interaction philosophy and models, as well as use cases and benefits of ideas. The individual will need to work conceptually using models and story boards, as well as pragmatically through detailed interaction flows and specifications.

The ideal candidate has 5+ years of experience in interaction design, problem solving and product definition, with a focus on building first class solutions. They must have 3+ years experience designing mobile applications across multiple operating systems, and ideally also have proven experience designing for the digital home. Familiarity with prototyping tools, and ability to sketch ideas in real time a plus.


  • Deliver superior & industry leading product experiences for specific projects and initiatives.
  • Develop the end2end service experience for complex products and services.
  • Collaborate with researchers on generating customer insights.
  • Communicate, document, and represent product concepts, user scenarios and designs to team members, senior management and key stakeholders.
  • Expertly craft documentation to represent the team’s vision around user experience, including: storyboards, schematics, style guides, movies, PPTs and prototypes.
  • Develop information architecture, interaction design, wire frames and software UI, that meet user needs, user tasks, marketing requirements and business objectives.
  • Create interaction design guidelines and principles to be applied across global product solutions.
  • Partner closely with Product and Initiative leaders and engineers to ensure delivery of quality solution that meets all requirements and provides a consistent product design approach.
  • Work with the rest of the Research, Visual and Interaction design team to articulate methods and best practices, and share them with the larger TID community.
  • Support multiple projects in parallel; organize and manage assignments in a dynamic environment.
  • Manage key stakeholder relationships.



  • 8+ years of experience designing first class web and mobile experiences.
  • Extensive experience in defining, documenting, and communicating end-to-end user experience designs through specifications, use cases, prototypes, storyboards, screen mockups, and interactive demos.
  • Experience designing for different input technologies and user environments, including key three screens: Mobile, PC, TV.
  • Excellent command of: user experience methods, design principles,
    problem-framing skills and research methods.
  • Excellent ability to deliver mental models, concept sketches, workflows, information architecture and UI components.
  • Strong visual design sense, along with prototyping skills on interactive visualization technologies such as Adobe Suite, Flash, DHTML, CSS, AJAX, etc.
  • Strong technical orientation and passion for technological innovation.
  • Demonstrated ability to articulate a vision for product experience and deliver on it.
  • Experience working in a rapid application development environment using appropriate tools and techniques. Experience with agile development is a plus.
  • Strong verbal and written communication skills with attention to detail, including experience facilitating worksessions and meetings, interacting with key stakeholders and explaining interaction design methods and design thinking to others.
  • Team player and highly collaborative in approach; ability to brainstorm with variety of team members and stakeholders.
  • Ability to mentor junior designers and researchers.
  • MA/MS degree in Interface Design, Interaction Design, Communication Design, Human Computer Interaction, Software Product Design, Architecture, or equivalent.

*Portfolio review required.




Lucía Hurtado
Desarrollo RRHH
Distrito C – Edificio Oeste 1 – 4ª planta
Ronda de la Comunicación s/n
28050 Madrid – España
Tlfno. +34 91 4832639