Send Applications to MDL-intern-recruiting@mckinsey.com
Reports to: Team Leader – MDL Design – NYC
Location: New York, NY
ABOUT MCKINSEY DIGITAL LABS
McKinsey & Company is one of the world’s premiere management consulting firms with some 8,500 consultants across 89 locations in 50 countries. The Firm provides a full spectrum of consulting services primarily to large corporations but also to governments, international institutions, and nonprofit organizations. These organizations include 100 of the top 150 global companies, touching every major industry.
McKinsey Digital Labs (MDL) combines unparalleled business knowledge with worldclass usercentered design and agile software development to offer distinctive IT enablement services to clients. Our development teams are small, flexible and employ agile methodologies in a collaborative work environment.
READ MORE ABOUT THE ROLE
The Design Strategy intern will help focus work of the experience design team from a business perspective. He or she will need to interpret client and consumer needs, effectively communicate and present new strategies . Well qualified candidates will have a background in design and analytical research with knowledge of web user interface design.
APPLICATION INSTRUCTIONS
Please complete the exercise below and email your resume, cover letter, and exercise to mdlinternrecruiting@mckinsey.com before Friday, February 20th. Candidates will be notified in March about interviews and intern offers.
A major healthcare provider has approached us to help them reimagine how they deliver healthcare services to patients. They are interested in transforming their business model from being treatment focused (expensive to provide) to being health and wellness focused (better for patients). This includes digitally enabling existing services such as finding a doctor, appointment scheduling, prescription management, etc.
Your mission: Assume the digitally delivered services will be delivered via a smartphone app. What information would you want and how would you go about getting it? What activities would you propose? What artifacts would you provide to your client? Feel free to share rough examples to support your answers. You should spend no more than 2 hours on this exercise.
RESPONSIBILITIES
• Industry and trends research
• Contribute to the definition of the service vision and proposition
• Conduct user research to provide justification for design decisions
• Cultivate outsidein thinking on teams for client solutions
• Identify new opportunities for growth and the strategic rationale for the recommendations
REQUIREMENTS
• Received a BA/BS degree in Design, a research related field (e.g. Behavioral Psychology, Sociology, or Ethnography), or related field or equivalent practical experience
• Experience defining conceptual ideas into concrete ideas that can be executed
• Excellent interpersonal, leadership, and communication skills
• Ability to work both independently and in various team settings
• Ability to work under pressure with a solid sense for setting priorities
• Customer focus and quality mindset