[JOB] Reporting and Data Analyst, American Civil Liberties Union

Career Opportunity
Reporting and Data Analyst [INTE-20]
American Civil Liberties Union
Information Technology Department, NY

For nearly 100 years, the ACLU has been our nation’s guardian of liberty, working in courts, legislatures, and communities to defend and preserve the individual rights and liberties guaranteed by the Constitution and laws of the United States. Whether it’s ending mass incarceration, achieving full equality for the LGBT community, establishing new privacy protections for our digital age, or preserving the right to vote or the right to have an abortion, the ACLU takes up the toughest civil liberties cases and issues to defend all people from government abuse and overreach. With more than a million members, activists, and supporters, the ACLU is a nationwide organization that fights tirelessly in all 50 states, Puerto Rico, and Washington, D.C., for the principle that every individual’s rights must be protected equally under the law, regardless of race, religion, gender, sexual orientation, age, disability or national origin.

The Information Technology (IT) Department of the National office in New York City is seeking applicants for a full-time Reporting and Data Analyst.

OVERVIEW

Reporting to the Associate Director, Enterprise Database Systems, the Reporting and Data Analyst is responsible for delivering timely, high-quality reporting expertise and support to ACLU end users. The Reporting and Data Analyst serves as Subject Matter Expert on technical issues related to the business rules, database architecture, and integration between related fundraising and reporting software. The Reporting and Data Analyst works frequently with end users to define business requirements, monitor and test data, produce reports, and guide data analysis.

ROLES AND RESPONSIBILITIES

• Create and/or implement complex organizational reporting solutions for enterprise database users.
• Define business processes, best practices and standardization of reporting and analysis for the organization.
• Partner with outside vendors to accomplish business goals and ensure proper data security.
• Create and manage ongoing data hygiene processes. Ensure the integrity of donor data.
• Manage implementation, maintenance, and enhancements to synchronizations between the donor database and related systems.
• Serve as a technical resource for solving and implementing business process needs, including the visioning and functional design of the next generation of the ACLU’s enterprise CRM.
• Perform data maintenance when necessary, including data uploads.
• Create and administer technical and end-user documentation as needed.
• Provide 2^nd tier business support for users in 53 remote Affiliate Offices and NY National Office for the ACLU’s nationwide fundraising database, with emphasis on data requests and reporting-based support issues.
• Test enhancements and bugs in database application(s) and related tools as assigned.
• Write specifications for database enhancements and new functionality as necessary.
• Undertakes special projects as assigned.

EXPERIENCE AND QUALIFICATIONS

• Bachelor’s degree and a minimum of 4 years of experience as a database report writer, business analyst, researcher, or other technical services role. Background with nonprofits and fundraising database systems is strongly preferred.
• Strong background in report writing, technical specifications and documentation, data analysis, and translating business needs in a complex data-driven environment.
• Demonstrated ability to apply database solutions to complex business situations and strategies, with expertise being drawn from prior experience.
• Demonstrated knowledge of relational database best practices and concepts.
• Ability to develop custom reports with standard industry reporting tools. Knowledge of SQL-based database functions preferred.
• Ability to test, diagnose and debug self-created reports and reports created by others.
• Knowledge of SAP Business Objects or other enterprise business intelligence and reporting tools.
• Ability to advise and provide leadership to others on procedures or technical matters.
• Strong verbal and written communication skills; strong interpersonal and customer service skills.
• Ability to solve problems and make independent decisions of crucial consequence, while considering organizational guidelines and strict confidentiality.
• Ability to work independently and as part of a team, while fostering a team-focused environment that encourages collaboration and peer support.
• Proficiency with Microsoft Office required. Advanced Excel skills, preferred.
• Willingness to travel, as needed.
• Commitment to the mission and goals of the ACLU.

COMPENSATION

The ACLU offers a generous and comprehensive compensation and benefits package, commensurate with experience and within parameters of the ACLU compensation scale.

HOW TO APPLY

Please send a cover letter (with salary requirements) and resume to hrjobsINTE@aclu.org. Reference [INTE-20/W] in the subject line.

Applications will be accepted until the position is filled.

Please indicate where you learned of this job posting.

This job description provides a general but not comprehensive list of the essential responsibilities and qualifications required. It does not represent a contract of employment. The ACLU reserves the right to change the job description and/or posting at any time without advance notice.

The ACLU is an equal opportunity employer. We value a diverse workforce and an inclusive culture. The ACLU encourages applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, and veteran status.

The ACLU undertakes affirmative action strategies in its recruitment and employment efforts to assure that persons with disabilities have full opportunities for employment in all positions.

We encourage applicants with disabilities who may need accommodations in the application process to contact: hrjobsINTE@aclu.org. Correspondence sent to this email address that is not related to requests for accommodations will not be reviewed. Applicants should follow the instructions above regarding how to apply.

The ACLU comprises two separate corporate entities, the American Civil Liberties Union and the ACLU Foundation. Both the American Civil Liberties Union and the ACLU Foundation are national organizations with the same overall mission, and share office space and employees. The ACLU has two separate corporate entities in order to do a broad range of work to protect civil liberties. This job posting refers collectively to the two organizations under the name “ACLU.”