Sales Engineer: Digital Signage & Interactive Displays
ABOUT DUGGAL VISUAL SOLUTIONS
Incorporated in 1963, Duggal is widely considered the nation’s top photo/imaging and retail print facility. Duggal’s clientele is increasingly spread among top retailers, Fortune 500 corporations, museums and graphic designers.
Duggal’s Media Solutions team has designed and installed networked and interactive digital display solutions around the world and offers the unique ability to handle full digital projects, from content and software production, to kiosk and fixture creation, to installation and long–term management.
ABOUT THIS POSITION
The Sales Engineer for Digital Signage and Interactive Displays will play an important part in the continued growth of Duggal’s Media Solutions team, which is dedicated to offering networked digital signage and interactive media solutions to Duggal’s customers who are interested in adding digital displays to their print campaigns. The Sales Engineer will work in New York City directly with Duggal’s large and well-connected Sales team to:
• Understand client needs and work face to face with client representatives during sales phase
• Work with the Media Solutions and Fabrication teams to prototype and design final solutions
• Help develop project pricing
• Present solutions to the client that fit scope and budget
• Document installation plans and needs
• Ensure final installations are to spec
• Train customer staff (if required)
Outside of project timelines, this position will research and understand emerging trends in digital signage and interactive media (e.g. Bluetooth Beacons, mobile application use and statistics, evolving display technologies such as UHD/4K, and Content Management System options). They will work with the rest of the Media Solutions team to educate the Sales team through an ongoing communication process, including informal tours of interesting projects in NYC locations, and occasional education newsletters.
This position will act as the lead contact for Duggal’s largest digital signage client – managed out of Duggal’s Portland, OR office – providing technical and content solutions to the client lead. This person will work closely with the Portland team to understand client needs and offer occasional customer support.
This position reports to the VP of Operations who is based out of Duggal’s Portland, OR office.
REQUIREMENTS
Personal Skills:
• Excellent interpersonal skills to work with the Duggal Sales team and their clients.
• Excellent writing skills for project proposals and daily client project communications.
• Critical thinking skills for solutions proposals and pricing.
• Ability to convey complex technical ideas and attributes in accessible terms, for customers who may not have equal levels of technical acumen.
• Availability and willingness to travel outside the New York market for sales meetings, potentially for several days.
Technical Knowledge & Skills:
• Experience operating digital signage software platforms, including but not limited to:
o Scala Content Manager and Player
o Brightsign players, Network, and BrightAuthor
o Real Digital Media’s Neocast
• Experience installing and calibrating various display solutions, including but not limited to:
o Commercial LCD technologies
o Commercial LED wall technologies
o Commercial projectors (alignment and calibration)
• Experience using or selling HTML5 or similar interactive development solutions (software engineering ability welcome but not required).
• Experience managing custom software development projects
• Experience with content creation tools such as After Effects or professional non-Linear Video Editing suites (expertise in media creation not required, but ability to construct demo content for sales purposes will be strongly considered).
• A keen interest and steadily enhanced knowledge of emerging technologies that impact retailers and brands.
ADDITIONAL EXPERIENCE (VALUED BUT NOT ESSENTIAL)
• Experience working on digital and/or print signage projects for medium to large retail, and for brands
• Project Management
• Sourcing and Procurement
EDUCATION
4-year College degree preferred
To Apply, please email Daniel Bartolini: daniel@duggal.com
