Senior Interaction Designer – UX Architect
New York City
Corporate Investment Bank (CIB) at JP Morgan
We are actively seeking talented Interaction Designers/UX Architects to join our efforts to create world
class products for the JP Morgan Markets platform and its various digital properties. J.P. Morgan
Markets (JPMM) is the firm’s flagship client-facing global platform that provides critical trade-related
capabilities ranging from trade research, analytics and structuring to trade execution and post-trade
activities.
The successful candidate will join a unique and highly specialized team within JP Morgan’s Corporate
Investment Bank (CIB) that provides product management capabilities for the platform. Our team of
User Experience practitioners sits within this product organization and partners with Product Managers
to craft innovative solutions for business-critical applications.
This is an exciting opportunity to design applications with a global user-base and where the UX is
interaction-rich, comprised of many highly specialized workflows, and is built with the latest desktop,
web, and mobile front-end technologies.
The ideal candidate is, above all, a maker and enjoys balancing the craft with an academic interest in
theory and science of Interaction Design, HCI, and user-centered design methodologies.
The right candidate:
• Is excited and motivated to create next-generation user interfaces for a specialist user base
• Leverages his/her design skills to imagine, illustrate, and help realize a compelling functional
interface
• Can defend their interaction design proposals with rationale that is rooted in an understanding
of the users and the business
• Has a strong sense of aesthetics
• Is curious, resourceful, and able to learn and operate within complex business domains
• Has strong communication skills and enjoys working collaboratively
• Is detail oriented and always concerned about the resulting effect of their designs
• Has some banking experience but more critically, has a record of successful deliveries for
custom-designed, highly specialized, application user interfaces
Primary Responsibilities:
The Interaction Designer / UX Architect will be responsible for conceptualizing, designing, and specifying
interaction models as well as screen and component-level details including data, forms, visualizations,
navigation, and nuanced behaviors. Just as important is the IxD’s ability to understand the target users,
their contexts of use, key business and technical contexts and then synthesize all findings into innovative
designs that solve both user and business problems. Additional responsibilities include:
• Taking an active role in product ideation
• Seeking out deep insights into user needs and behaviors
• Working closely with multi-discipline teams to create, evolve, and enforce interaction design
standards
• Creating robust and exacting interaction design specifications including concept models, user
scenarios/stories, wireframes, interaction/state diagrams, interaction pattern specifications.
Preferred Work Experience:
Ideal candidates will have a minimum 3 years experience working in a professional capacity as an
Interaction Designer or Information Architect on highly interactive and data rich applications where they
(1) were responsible for solving business and user problems with design and (2) designed and
documented the interactivity (flow, states, transitions, and other functional behaviors).
They will also have experience with the following:
• Participating and at times steering the design process for highly functional business application
• Using UX methods to influence the overall product strategy
• Employing innovation-fuelling generative user research, and evaluative user testing
• Candidates do not necessarily need banking experience but must have a track record of
successful deliveries with a strong portfolio that highlights how your ideas have influenced the
end-state of a complex business application.
• Experience designing for dynamic front-end technologies such as: Flex, WPF, HTML5/CSS or the
like.
*** During the interview process, candidates will be expected to participate in an exercise intended to
demonstrate their approach to interaction design problems.
Educational Experience
• Bachelor’s Degree in design with emphasis in one of the following (or equivalent) fields:
Interaction/Digital Design, Human-Computer Interaction, Industrial Design, Architecture,
Communication Design
• Master’s degree in a related field is a plus.
About JPMorgan Chase & Co.: J.P. Morgan’s Corporate & Investment Bank is a global leader across
banking, markets and investor services. The world’s most important corporations, governments and
institutions entrust us with their business in more than 100 countries. With $21.2 trillion of assets under
custody and $419.6 billion in deposits, the Corporate & Investment Bank provides strategic advice,
raises capital, manages risk and extends liquidity in markets around the world.
Across our business, our goal is to help clients succeed, contribute to orderly and well functioning
markets and support global economic growth. J.P. Morgan has had a special relationship with our
clients for more than 200 years.
Interested candidates should send their latest resume, statement of interest, and a portfolio of sample work (or
link to such work) to leonel.deleon@jpmchase.com
