Position: IT Support Coordinator
Supervisor: Director of Operations
Overview:
The Broome Street Academy Charter High School will prepare our young people for post-secondary success that leads to positive life outcomes. We value student strengths and will provide multiple pathways to success through a curriculum of rigorous academic, career and social instruction grounded in the principles of positive youth development.
Broome Street Academy values:
The development of individual student strengths
Caregiver involvement
A learning environment that fosters mutual respect
A safe, supportive school climate
Standards based curriculum that is relevant
Student learning that is meaningful and goal oriented
Development of and respect for community partnerships
Healthy social and emotional relationships
The IT Support Coordinator will assist staff/students in the day-to- day IT requests, loan/inventory tracking of equipment including but not limited to managing student/staff technology request/set-ups, for instructions or testing requirements; train staff and students in use of school technology and software.
Responsibilities:
Issue and track inventory of all technology in the school , using Follett Asset Software, including but not limited to smart boards, desktops, laptops, calculators, projectors and all components.
Sets-up and tracks daily technology requests for classrooms & events in the school.
Assists and understand all software use in the school, and ensures proper installation through IT department and liaison with The Door for use of the computer lab.
Serves as liaison with IT division of the Door, troubleshooting of equipment (Lexmark, ATS printers, smart board, laptops, etc) and contacts external vendor for service calls on office equipment as per service contracts, refers to the IT departments as needed, tracking repairs using Spiceworks ticket system.
Create imaging for new computers (laptops/desktops) for the school.
Assists new hire orientation, logins, workspace designation and issuance of technology/keys and trains new hire on
school technology.
Provides Technology support to staff and students on existing and future technology and software used by the school.
Facilitates technology around school lottery and admissions process.
Assists Data & Evaluation Coordinator with ATS entries (ie. metro cards) and NWEA testing set-ups.
Collaborate with NAF/TEALS Team for support of technology curriculum.
Supervise special technology project as needed.
Ensures student information is handled in accordance with FERPA and other appropriate laws and regulations
Contributes and attends supervision, departmental and school staff meetings.
Performs special projects assigned by the Director of Operations and Head of School.
Performs additional duties as requested by supervisor.
Broome Street Academy Charter High School is an Equal Opportunity Employer
Qualifications:
Bachelor’s degree in Information Technology and/or work experience in related field required
Excellent written and oral skills required
Excellent computer skills (especially MS Office) required
Excellent demonstrated organizational skills
High energy and willingness to work in a fast paced, results driven environment
Hours: 40 hours per week
Salary: Competitive and commensurate with experience, plus benefits package
FTE: 40 hrs/Week
Contact: Barbara McKeon <bmckeon@broomestreetacademy.