GoEuro
Senior Design Researcher
Mobility and travel are changing forever and GoEuro (www.goeuro.com) is at the center of this transformation. Do you want to join us and be part of this historic process? Driven by our team of over 300 people from more than 40 different countries, GoEuro is changing the way we travel. With GoEuro, consumers can compare and book trains, buses and flights to anywhere in Europe with one simple search on mobile apps and the web. By offering transparent pricing and easy booking, GoEuro makes travel simple, flexible and personal. With over 800 European transportation partners across 15 countries, GoEuro is one of Europe’s fastest growing travel companies backed by 20 million monthly users and the world’s leading tech investors.
Senior Design Researcher
At GoEuro, our journey starts and ends with the customer. As a Senior Design Researcher, you will play a critical role in bringing the customer’s voice to every part of our work. You will represent GoEuro customers needs and desires in conversations with design, product, technology and marketing.
What we look for:
● Command of a broad set of qualitative and user-centred design research methods from research planning to execution, and synthesis.
● Excellent presentation skills and a demonstrable ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization.
● Comfort working with outputs from other insights functions and familiarity with statistical concepts typically used in marketing research.
● Ability to turn research findings and analysis into impactful and actionable insights.
What you will do:
● Work closely with cross-functional teams to identify impactful and actionable research questions.
● Identify appropriate research methods to meet goals, timelines, resources and create research plans.
● Work with stakeholders in defining and executing research studies, and in translating insights into impactful actions that inform strategies across the company.
● Own the research process including designing, scheduling, organising and executing studies with internal teams and external agencies.
● Present insights and findings in engaging and actionable ways that connect best to your audience. Embrace flexibility in format and storytelling approaches in order to bring insights alive with teams.
● Help build a human centric culture by ensuring a customer backed approach in our problem solving, and by championing the “voice of the customer” in our business decision making.
What you’ll get from us:
With over 300 people from more than 45 different countries, we are a community of people driven by our shared dedication to changing the way the world travels.
We pride ourselves in an inclusive environment that fosters teamwork, collaboration and growth at every career level. We also believe that happy people are more creative people.
So that people can enjoy their work and live their lives, we offer flexibility in the hours and places you work.
We offer benefits like:
● 200 Euro yearly travel budget to spend on GoEuro.
● Free yoga classes (and German, for non-speakers and those who want to brush up).
● Supportive team to work alongside.
● Budget for professional courses and educational conferences.
● Free lunch every Friday.
Here at GoEuro, we know that no two people are alike, and that’s a great thing. Diversity in culture, thought and background has been key to growing our product beyond borders to reach millions of users from all over the world. That’s why we believe in giving equal opportunity to all, regardless of race, gender, religion, sexual orientation, age or disability.
Email <ruby.elliott@goeuro.
