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JOB: Manager, Information Technology Unit/StoryCoprs

>> Manager, Information Technology Unit
>> Reports to: Director of Finance and Administration
>> The Information Technology (IT) Manager will direct and coordinate
>> the activities and operations of IT for 70+ users in a Mac OS X
>> networked environment. Actively champions the enabling role that
>> IT plays in achieving organizational goals and mission. The IT
>> Manager reports to the Director, Finance and Administration. The
>> IT Manager role is a part-time (3-days per week) position.
>> Essential Duties and Responsibilities:
>> Ensure effectiveness and security of systems and applications
>> Manage Storycorps’ current technology
>> Develop a strong disaster recovery plan with appropriate
>> redundancy systems
>> Maintain accurate and current records for hardware inventory,
>> software licensing, network configuration, problem resolution, and
>> repair work
>> Manage structured cabling system and physical network and all
>> components of network infrastructure
>> Manage all IT and third party software application support
>> Research, and implement new technology projects to meet StoryCorps
>> goals and objectives
>> Create, document, and enforce IT policies and procedures
>> Prepare and maintain procedure manuals and documentation for
>> internal use
>> Provide excellent, friendly customer support
>> Manage technology helpdesk to ensure IT problems are properly
>> documented, handled efficiently, and reported on accurately
>> Develop budgets and monitor expenditures
>> Train new hires on StoryCorps technology
>> Assist department staff with vendor relations
>> Supervise IT staff
>> Knowledge, Skills and Qualifications:
>> Minimum 5 years experience in IT environment
>> Impeccable attention to detail
>> Availability for infrequent after-hours emergency maintenance
>> Experience in managing staff
>> Excellent interpersonal, communication, and public speaking skills
>> Solid organizational skills and attention to detail
>> Bachelor’s degree
>> Extensive experience with Mac OS X desktop clients
>> Solid experience with Mac Os X Server, Windows or Unix administration
>> General Network Administration skills
>> Strong background in TCP/IP, Firewalls, Routing, and DNS
>> Excellent troubleshooting and creative problem-solving abilities
>> Ability to explain technical concepts in non-technical terms to
>> staff and customers
>> Strong troubleshooting methodology and analytical skills
>> IT Architecture Design and Implementation
>> Previous experience with managing technical projects and vendors
>> Preferred:
>> Experience with Storage Area Networks configuration and setup
>> desired.
>> Experience in a large scale enterprise environment
>> Network Engineering; advanced networks (including Layers 2, 4-7,
>> and content switching) and server administration, or equivalent
>> experience
>> Knowledge of PC Sound Editing tools and processes
>> Please send cover letter and resume to
>> and include your last name and “IT Manager” in the subject line.
>> Include both cover letter and resume as attachments entitled:
>> “YourNameLetter” and “YourNameResume”. Please indicate if you have
>> applied for a position at StoryCorps in the past. No calls please.
>> Applications are due by August 15th, 2008. Please apply early.
>> StoryCorps seeks to hire staff who reflect the diversity of the
>> communities we serve.
>> Equal Opportunity Employer
>> This position will be filled without regard to race, color,
>> religion, sex, national origin, age, sexual orientation,
>> disability, veteran status or any other characteristic protected
>> by law.
>> —
>> StoryCorps
>> 80 Hanson Pl, 2nd Floor
>> Brooklyn, NY 11217