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ISAW Position Announcement: IT Assistant

Content-Type: text/html;

NOTE:  This is a part-ti=
me work study position for approximately 20 hours a week.

IT assistant OPENING

Institute for the=
Study of the Ancient World
15 East 84th street (between Madison an=
d 5


Supervisor(s)   Associate Director for Administration =

nbsp;            &nbs=
p;       Systems Administrator


Pay:  $15-$17/hr (Commensurate wit=
h experience)


Hours: =
 20 hours per week;&nb=


Positions availab=
:   1


Please send your resume and a cover l=
etter to; no phone calls pl=


ISAW is a center for advanced scholarly rese=
arch and graduate education, intended to cultivate comparative and connectiv=
e investigations of the ancient world from the western Mediterranean to Chin=
a, open to the integration of every category of evidence and relevant method=
of analysis. It will feature doctoral and postdoctoral programs, with the a=
im of training a new generation of scholars who will enter the global academ=
ic community and become intellectual leaders. Built around a mix of establis=
hed and younger scholars, the Institute is designed to make possible concret=
e progress in ground-breaking study that would be more difficult within narr=
ow disciplinary bounds.


ISAW is inviting applications from qualified and suitable undergraduate/grad=
uate students for the position of Information Technology Assistant. Interest=
ed and qualified candidates are invited to submit their update resumes (via =
email to quoting the job a=
pplied for in the subject line of application and clearly explaining their s=
uitability for the position.


Job Summary: =

The IT Assist=
ant reports to ISAW=92s Systems Administrator and Associate Director for Adm=
inistration and is responsible to provide support and administration for IT =
activities for the ISAW office. Specific tasks and responsibilities Include:=


– Support day-to-day issues and functions for the offices of ISAW such as su=
pporting user accounts, email, and

ues with printers or scanning.

– C=
oordinate with ITS, commercial vendors, and building management to ensure qu=
ick resolution to issues. Keep lead Systems Administrator informed of all co=
mmunication and document as required.

– Document all important work on ISAW Tech Wiki to aid the team and keep=
an expanding resource.


– Develop and add to the g=
eneral ISAW IT help pages. If you solve a problem, post the solution so the =
next person may find it.


– Train users to help them=
selves using the ISAW help pages;  if possible, demonstrate/ show the u=
ser the steps to resolving a minor issue/problem.


– Manage database of software licenses, determine which can be reused and ma=
ke proposals to systems administrator when new software needs to be purchase=
d. Keep track of which computers use which licenses.


– Manage relationship with computer store, placing o=
rders, follow up calls, etc.

– Su=
pport end-user interaction with ISAW server. This includes helping users gai=
n access and use of the wiki, shared file directories, and filemaker.

– Support the myriad of VRS personal co=
mputers – this requires knowledge of most post-2000 flavors of Windows, a va=
riety of PC hardware, and older version of the Macintosh as well.


– Operate with a =
high level of service by responding to internal/external inquiries, displayi=
ng a comprehensive knowledge of university policies and procedures.




–  Proficiency with a Mac OS environment.


–  Comfortable communicating with senior staff me=

–  Ability to work without =
direct supervision.

–  Demonstrate=
d enthusiasm and interest in working in an academic setting.

–  Values Integrity, a conscientious work ethic, =
and service-learning