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[JOB] [IA] Martin Agency in Richmond

Information Architect

Conduct and participate in project definition activities including: requirement gathering, stakeholder interviews, site assessment, content audits, competitive analysis, secondary research, etc.

Understand audience needs, tasks, and goals and translating them into creative concepts that match and meet business needs and objectives

Ability to understand and approach any problem from a variety of perspectives and points of view. Build user personas, scenarios and use cases based upon research. Create process flows, site maps, wireframes and prototypes that solve strategic business and customer goals

Comfortable with complexity, ambiguity, and chaos but with a passion for the challenges of understanding, organizing and communicating it simply using information hierarchies, site architectures, navigation and the creative and innovative use of technology.

Understand current technologies, backend systems and capabilities. Work closely with programming and development leads to determine efficacy of possible solutions.

Conduct comprehensive user research, prototype and concept testing, usability testing and heuristic evaluations. Understand the tools and methods of quantitative analysis and their application to project development and optimization.

Participate in User Experience thought leadership in both the company and the industry.
Identify and implement opportunities to innovate and refine the IA process.


•                Creating the information architecture and interaction design for transactional, informational, and marketing website

•                Understanding target audiences’ needs, tasks, and goals and translating them into creative concepts and functional components

•                Working closely with clients to translate business requirements into meaningful interactive experiences

•                Leading and/or participating in immersive user research, concept testing, and usability testing

•                Developing and/or participating in the development of user personas and scenarios to clarify results of user research and focus the team’s design efforts on the needs of key users

•                Collaboratively developing prototypes for demonstration of concepts to clients

•                Conducting competitive audits and market research

•                Developing and documenting detailed user experience specifications for highly interactive interfaces

•                Participating in User Experience thought leadership in both the company and the industry


•                Demonstrated ability to execute on IA of complex transactional interfaces, taxonomies and metadata frameworks, and templates for content management systems

•                Demonstrated experience conducting user research and translating user research into design decisions

•                Demonstrated experience using web analytics data to inform design decisions

•                Demonstrated ability to develop big ideas, and execute flawlessly against them in a highly collaborative environment

•                Excellent written and verbal presentation skills with an ability to communicate abstract concepts simply and demonstrate their relationship to strategic business and consumer goals.

Ryan Gunn

Gunn & Associates