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JOB: The New Museum Online Manager

ONLINE MANAGER JULY 1 2013

The New Museum seeks an Online Manager to be responsible for the coordination and management of all content on New Museum’s website and e-communcations. The Online Manager works closely with the Editor and Graphic Designer and reports to the Marketing Director. Position starts early August.

Update + steward newmuseum.org

o Maintain dynamic homepage that showcases highlights at the Museum

o Add new content (events, exhibitions, blog posts, etc.)

o Exhibition pages: Add and update media as it becomes available, (installation shots, press releases, audio guides, video,tweets/hashtags, etc.)

o Work with each department to make sure their page(s) is current and relevant

o Proofread/ double check all updates to website

o Manage CMS access

Update + steward ideas-city.org

o Work with Kettle (New Museum’s web agency) to build on and improve current site

o Update and steward content

o Manage CMS access

 

Manage / oversee New Museum MailChimp account

o Oversee all MailChimp use within the Museum
(grant appropriate access levels to those who need)

o Monitor statistics for account and for each list;
make recommendations for successful email campaigns

o Manage list + email campaign organization

o Develop + manage timelines for e-communications (e-newsletters, e-vites, etc.)

o Gather content and assemble bimonthly e-newsletters to New Museum News list

o Proofread/ double check all outgoing emails

o Share campaign reports as necessary

Additional responsibilities

_ Proofread and copy edit texts for online platforms and some related printed materials

– Update lobby screens with current exhibitions, and also for special events

– Tumblr: update theme and customize code as necessary

– Collect internal and external feedback on newmuseum.org and ideas-city.org and work with Kettle on improvements

– Monitor analytics and make recommendations for generating site traffic

– Work with Marketing Director to manage Google AdWords

QUALIFICATIONS

Minimum 1-2 years of experience of various online platforms management; excellent writing and proofreading skills; and necessary back end skills for maintaining website and MailChimp. Strong HTML CSS knowledge, PHP a plus. Familiarity with version control systems SVN, GIT and unix shell, knowledge of AWS a plus. Strong knowledge of the contemporary art world preferred. She/he must have exceptional organizational skills, proficency for internet culture and close familiarity with the tools and the landscape of the online world. Candidates who have worked in a contemporary art museum environment will be given preference. Candidate must have a BA in English or related field.

Send letter of interest and CV to awachnicki@newmuseum.org.