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[JOB] Interaction Design Lead, Unlimited Labs

Interaction Design Lead
NYC, New York, United States · Design

Design at Unlimited Labs
Design is core to what we do at Unlimited Labs. This is a unique opportunity to not only impact the design of a single company, but to also empower a community of expert freelancers to design thousands of websites. Our Head of User Experience & Design has been on our team since day one and, as a result, user research and user experience play dominant roles in the development of our technology and product. Empathy for our users—both clients and expert workers (freelancers)—is fundamental to our team.

Our first product creates and maintains websites for small business in significantly less time, for less money, and at a level of quality previously only available to multinational businesses with million-dollar budgets. Clients simply describe their requests via text message or email, and we turn their requests into projects that are completed by a network of expert freelance designers that are aided by automation. This service is powered by a technology we are building called Orchestra. Orchestra serves up interesting client work for expert freelancers while automating away the annoying parts of the job using machine learning and other tools to improve experts’ workflows. The time savings, cost savings, and design quality flow back to our small business clients.

Role
We are looking to partner with a UX designer with strong visual design capabilities. As a key member of our UX team, you will partner with engineering and business teams to define our branding, experiences, flows, and product strategy. You will participate in user research studies at various stages of design and development. As one of the strongest visual communicators on the team, you will take the abstractions sketched on a whiteboard and provide visual clarity/direction. Using design tools as you see fit, you will propose design standards and experiences that reinforce our technology and brand. In addition to individual contributions, you will mentor junior teammates, educate the broader team on the design process, and help build and develop our design practice.

Requirements
You’d be a good fit if:

  • You have a strong point of view on design and design process
  • You lean more toward the visual design end of the UX design spectrum
  • You enjoy thinking about and developing branding
  • You are passionate about the future of work
  • You have some mobile experience
  • You have worked on branding efforts in the past
  • You have experience working with startups or relevant academic experience
  • You have an appreciation for code (but coding experience is not required)

Nice to haves:

  • You have some experience leading design teams
  • You have some experience working on interdisciplinary product teams
  • You have some experience implementing design ideas in HTML/CSS/JavaScript
  • You have some presence in a web/local design community like Dribbble

Don’t fear

  • We don’t have a minimum number of years of experience for this role. We highly favor talent, interest, and cultural match.
  • Some candidates might see a few items in this list and feel discouraged because they don’t match all of them. Please apply anyway: there’s a good chance you’re more wonderful than you think you are.

About Unlimited Labs
We are a seven-person team in NYC. We’re passionate about improving the future of how people do creative and analytical work. We have a strong team of designers and engineers from UC Berkeley, Harvard, MIT, and RPI who have worked extensively on systems that help people work productively online. The co-founders are startup veterans with strong track records in business (venture capital and previous founding experience) and technology (Ph.D. from MIT and previous work experience at Google).

Beyond focusing on profit, we believe that the products and experiences we design should be considerate of their greater social context and impact. To stay true to these values, we are in the process of becoming a B-certified corporation.