Lori Malberg
Talent Acquisition
The Metropolitan Museum of Art
1000 Fifth Avenue, New York, New York 10028-0198
General Description
We are looking for a talented Manager of UX Design who will help transform how our
team continuously improve our products to capitalize on opportunities presented by the
rising influence of mobile technologies and a significant shift in the way that people are
accessing information and consuming digital content today. Our product teams are
focused on making the best web and mobile product experiences in the industry. In the
interest of building the best digital products, we are looking for a creative, inspirational
leader with a demonstrated ability to drive execution of UI and UX design across
multiple products.
The Manager of UX Design will be responsible for product design across a range of
products, leading and growing a small team of designers to create and implement UX
work with various product teams and across multiple devices and platforms. You will
partner with product owners and project stakeholders and collaborate with engineering
talent to define, design and deploy new products and features.
The role requires a broad knowledge of design and development processes, current
visual design and prototyping tools, excellent communication skills, and project
management skills. The ideal candidate would have a passion for and knowledge of the
cultural sector and mission-based institutions. The candidate must have a proven track
record of strong mentoring and communication skills, strong visual and interaction skills
and the ability to help shape product strategy in order to support and fulfill the strategic
objectives of a large organization. The ideal candidate is an expert in UX design, and is
passionate about bringing next-generation services to life. This role will report to the
Chief Digital Officer.
Responsibilities
- Manage and lead the design of new products and features that are thoughtful,
beautiful, and usable.
- Mentor and manage a small team of designers. Recruit new designers and actively
participate in the hiring process
- Lead the development of a shared set of best practices, standards, and design
Position Profile (continued)
guidelines that are consistent with the brand guidelines
- Work closely with product owners and engineering leaders to take features from
concept to launch
- Work with teams to prioritize competing needs with good reasoning and create
solutions
- Work closely with Product Owners and Engineers on moving a product or feature
from idea to public release.
- Guide the team to develop shared set of best practices and design tools to ensure
high bar of quality
- Establish and advance design exploration, rapid experience prototyping and agile
design principles
- Set realistic but ambitious goals based on design velocity and increase product
design team’s output
- Provide clear goals, manage project load and allocate designers
- Review performance and provide ongoing career path support and mentorship
- Foster Product, Design, Content Production, Data Management and Engineering
team cohesion, synergy, and culture
- Create optimal environment for product success and continuous improvement
- Interface regularly with the DM Leadership and Management team to share
learnings
QUALIFICATIONS:
- 7+ years of professional experience in web and mobile product design
- Success managing output and mentoring talent in a high-growth environment
- An exceptional portfolio of UX and visual design work both as an individual
contributor and a team leader
- A track record of shipping and iterating on products at a rapid pace
- Deep understanding of limitations and opportunities designing applications for the
web and mobile
- Conversant in current technologies with an innate understanding of popular web
and mobile application stacks
- Fantastically strong written communication skills, from intra-team communication to
great user-facing copy
- Bonus points if you’ve built or committed code to one of the products that you’ve
designed
The Metropolitan Museum of Art provides equal opportunity to all employees and applicants for employment without regard to race, color, religion, creed,
sex, sexual orientation, national origin, ancestry, age, mental or physical disability, pregnancy, alienage or citizenship status, marital status or domestic
partner status, genetic information, genetic predisposition or carrier status, gender identity, HIV status, military status and any other category protected by
law in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading,
demotion, downgrading, transfer, lay-off and termination, and all other terms and conditions of employment.
