Link to Job Posting: https://commonbond.co/careers?gh_jid=829892
Section 1: Job Details
Job Information
Job Title:
User Experience Intern
Type of Role:
Investment Hire
Hiring Manager :
Grant Biles
Job Type :
Part-Time
Team:
Marketing Date Last Updated: 08/21/2017
Job Summary:
CommonBond is building the leading values-driven, customer-centric financial services company and is
looking for people who want to help our company grow. Our mission starts by tackling the broken student
lending market and changing the way people think about student loans. We accomplish this with lower
interest rates for our borrowers, a state-of- the art technology platform, and high-touch customer service.
Additionally, our 1-for- 1 model is the first of its kind in financial services: for every degree fully funded on the
CommonBond platform, we fund the education of a child in need for a full year through a partnership with
Pencils of Promise. We are backed by great investors, have a killer team, and are growing rapidly!
CommonBond is seeking a User Experience Intern for the fall semester. In this position for academic credit,
you will have the opportunity to shadow a nimble startup team practicing Agile/SCRUM product development
processes, facilitate and lead user testing sessions, and complete his/her own “service design” project. You
will also learn many aspects of User Experience alongside our Product Design Team, to translate business
ideas into beautiful, usable applications.
The UX Intern will:
Help source and and facilitate user testing
Learn consistent bug/UX monitoring through FullStory
Map borrower application touchpoints, transactional emails, nudge emails, and outbound touches
Evaluate the experience for borrowers and cosigners who are refinancing and identify opportunities
for driving business value through improving the existing experience
Job Qualifications / Experience Requirements:
Demonstrated interest in Product/UX/service design
Demonstrated interest in psychology, behavioral economics, and technology
Experience with data analysis and design
Comfortable leading interviews and testing sessions
A curious and motivated problem solver
Strong written and verbal communicator
To be considered for this position, you must meet the requirements listed below:
- Pursuing a bachelors or masters degree in a relevant field
- Must have the authorization to work in the US
- Must be able to work on site at our offices in Manhattan
- Available a minimum of 2 days during academic semesters and full time during summer
To apply please follow this URL: https://commonbond.co/careers?gh_jid=829892