Full-time, Product Designer
Product Designer [PTEC-14]
American Civil Liberties Union
Product & Technology Department, New York, NY
For nearly 100 years, the ACLU has been our nation’s guardian of liberty, working in courts, legislatures, and communities to defend and preserve the individual rights and liberties guaranteed by the Constitution and laws of the United States. Whether it’s ending mass incarceration, achieving full equality for the LGBT community, advancing racial justice, establishing new privacy protections for our digital age, or preserving the right to vote or the right to have an abortion, the ACLU takes up the toughest civil liberties and civil rights cases and issues to defend all people from government abuse and overreach. With more than one million members, activists, and supporters, the ACLU is a nationwide organization that fights tirelessly in all 50 states, Puerto Rico, and Washington, D.C., for the principle that every individual’s rights must be protected equally under the law, regardless of race, religion, gender, sexual orientation, gender identity or expression, age, disability, national origin, record of arrest or conviction.
The ACLU’s Product Development team is looking for a Product Designer to help lead our newly launched effort to create public-facing products in support of the organization’s mission. Product Development is a multidisciplinary team working with stakeholder groups in communications, advocacy, grassroots organizing, fundraising, and within the broader Product & Technology department. In close collaboration with these stakeholders, the team will brainstorm, roadmap, build, and refine web and mobile software products that both educate constituents about their rights, and provide direct opportunities for meaningful political action. We will introduce entirely new interactive tools and experiences, as well as improve the user experience of existing systems.
ROLES AND RESPONSIBILITIES
The Product Designer will report to the Head of Product Development, and will play an important role in shaping this team’s process and approach, including:
- Collaborating with the Communications department and stakeholders across the organization to adapt the ACLU’s branding and visual language in service of functional and beautiful interactive products.
- Designing user interfaces through wireframes, mockups, and prototypes, and mapping out information architecture and user flows.
- Working with product managers and engineers to create and maintain a style guide and library of page layouts, UI components, and interaction patterns that supports long-running apps, but can also be quickly remixed in response to current events.
- Conducting user research, including data-driven instrumentation and analysis of user behavior, and qualitative exercises such as usability testing or focus groups.
- Designing both for functional, user interface heavy apps, as well as explicative and visualization oriented components that contextualize information through charts, thematic maps, and other techniques.
- Working with stakeholders to tease out goals and product requirements through a user-centric mindset, proposing alternate and multistep solutions, and balancing design/development speed and scope.
- Serving as a lead on some projects and an individual contributor on others, assisting with project management and playing multiple roles where needed.
- Mentoring and educating members inside and outside of the team to improve understanding of user-centric design and product driven development.
- Demonstrate a commitment to diversity within the office using a personal approach that values all individuals and respects differences in regards to race, ethnicity, age, gender identity and expression, sexual orientation, religion, ability and socio-economic circumstance.
- Commitment to work collaboratively and respectfully toward resolving obstacles and/or conflicts.
- Performing other duties as appropriate and assigned.
EXPERIENCE AND QUALIFICATIONS
- 3+ years of experience crafting the user experience for complex web and mobile applications in a production environment.
- A responsive design mindset that balances mobile-first and desktop design tradeoffs depending on use case, along with a commitment to web accessibility.
- Experience designing for and working with UI, data visualization, charting, and mapping libraries such as Material UI, D3 and Leaflet.
- Fluent in visual design tools such as Adobe Creative Suite, Sketch, and Invision.
- Designing for A/B testing, feature flagging, and other forms of incremental rollout to measure changes in user behavior and system metrics.
- Comfortable with version control systems such as git, and working with multiple parallel branches of a project.
- Enthusiasm for building open source software, including engaging with a wider community of civic technologists, and an “open by default” mindset.
The ACLU offers a generous and comprehensive compensation and benefits package, commensurate with experience and within the parameters of the ACLU compensation scale.
HOW TO APPLY
Please send a cover letter (with salary requirements), a resume to hrjobsINTE@aclu.org. Reference [PTEC-14/ACLU-W] in subject line. Please note that this is not the general ACLU email address. This email address is specific to the Product and Technology department postings. In order to ensure your application is received please make certain it is sent to the correct e-mail address. You can expect to receive an automatic response that acknowledges the submission of application materials.
Please indicate in your cover letter where you learned of this career opportunity.
Applications will be accepted until the position is filled.
This job description provides a general but not comprehensive list of the essential responsibilities and qualifications required. It does not represent a contract of employment. The ACLU reserves the right to change the job description and/or posting at any time without advance notice.
ACLU is an equal opportunity employer. We value a diverse workforce and an inclusive culture. The ACLU encourages applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status and record of arrest or conviction.
The ACLU undertakes affirmative action strategies in its recruitment and employment efforts to assure that persons with disabilities have full opportunities for employment in all positions.
We encourage applicants with disabilities who may need accommodations in the application process to contact:email@example.com. Correspondence sent to this email address that is not related to requests for accommodations will not be reviewed. Applicants should follow the instructions above regarding how to apply.
The ACLU comprises two separate corporate entities, the American Civil Liberties Union and the ACLU Foundation. Both the American Civil Liberties Union and the ACLU Foundation are national organizations with the same overall mission, and share office space and employees. The ACLU has two separate corporate entities in order to do a broad range of work to protect civil liberties. This job posting refers collectively to the two organizations under the name “ACLU.”
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