OS X Desktop Support

We’re a consulting company currently in Union Square.  We do Ruby and mobile software development, pair programming, and high-volume, high-visibility web applications for clients large and small. Our office is growing and we need someone to help our systems keep up with demand. We’re agile, fun, and believe in sustainable pace (no death marches), and lots of testing.  We have daily catered breakfast and keep our fridges well stocked.  We like to work in an open environment – no cubicles here.

You’ll be supporting our tenants’ needs first (around 40 people – assist with printers, networking, etc).  You’ll also support about 35 of our developers onsite as well as additional developers in client offices around the city.  We use Macs exclusively but our tenants will have a mixture of systems.

We’re looking for someone to take initiative as well as provide on-going support.
Responsibilities:
Install, configure, and support:
* Workstations and laptops (Macintosh, Windows, and Linux)
* Local area network (LAN), WiFi and Internet connectivity to our office
* VoIP phones
* Manage backups, onsite and offsite

Additional Skills desired:

* Experience with managed switches and VLANs

* OS X Server administration
* Linux administration

* VPN experience (IPSEC)

* Scripting languages (Shell, Ruby, Perl, Python, etc.)
* Ability to communicate with both technical and non-technical clients

This is a contract-to-hire position.

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