Press "Enter" to skip to content

[JOB] Web Analytics Manager, NYT

Hi ITPers,

We’re still hiring in my group at the New York Times.

The job below is a great opportunity for the right person — lots of great data to churn through, working with smart, great folks, right in the middle of all the action at one of the largest news sites in the world.

We also consider internships for current students or recent grads that may not be experienced in analytics but have the right instincts and good tech/data visualization skills.

Please contact me at my work address if you are interested – please feel free to forward along as well —

Best, James

James G. Robinson

Director, Web Analytics

The New York Times



The New York Times Company, a leading media company with 2009 revenues of $2.4 billion, includes The New York Times, the International Herald Tribune, The Boston Globe, 15 other daily newspapers and more than 50 Web sites, including, and The Company’s core purpose is to enhance society by creating, collecting and distributing high-quality news, information and entertainment.

About you:

You are a dynamic, multi-talented analytics professional who is passionate about the New York Times.   You are fluent in the languages of both business and technology, and have the intuition to know when it is appropriate to use each depending on the audience.  Practically speaking, you are equally comfortable mining a large data set as you are presenting a business recommendation to senior executives.  You have a business-oriented, strategic mind to be a thought leader in the company, yet at the same time also have the technical ability and drive to get down into the details and do the heavy lifting to implement solutions.  You are energized by big challenges and committed to continuous improvement.


The Web Analytics Manager/ Senior Manager is an important position in the Customer Insight Group (CIG) which is responsible for research and analytics for all New York Times offerings, including the newspaper and

Both Web analytics and customer data analytics are essential to building usage and revenue to The New York Times MediaGroup.

Further, as the company evolves from a print newspaper to a multi-channel news and information platform, the manager of web analytics will be a key driver in providing data and actionable insights that ensure success.

Deeply understand the audience and their behavior Liaise with internal business stakeholders to understand their business objectives, challenges and opportunities.

Proactively identify insights that help stakeholders achieve their objectives and improve our products and services.

Influence internal stakeholders at all levels of the organization to take action based on insights generated to seize business opportunities

Present findings to senior executives

Working with technology, develop and implement solutions to enhance our analytics infrastructure

Ensure that a metric-oriented approach is used in decision-making


Degree in an analytical field such as economics, mathematics, or computer science is desired.  MBA is a big plus.

Excellent conceptual and analytical reasoning competencies

5+ years of relevant experience working in web-based businesses (ecommerce a big plus)

Deep experience using web analytics tools such as Webtrends, Omniture,

Google Analytics, etc. to analyze and solve business problems

Deep understanding of how the web works

Experience and comfort level working with large data sets; Strong data connection and integration ability (e.g., use an API to populate a data mart)

Some programming ability or willingness to learn as needed (ie: SQL,

Java, Hadoop)

Eagerness to learn new technologies, analytical methods and other skills to continuously improve our analytics practice

Excellent communications skills – verbal, written and presentation

Team player; Enjoys being part of and leading cross-functional teams for the greater good of the company.

Familiarity with and/or The New York Times newspaper.

A top-notch sense of humor

Equal Employment Opportunity

The New York Times Company is an equal employment opportunity employer, and does not discriminate on the basis of race, color, religion, gender, sexual orientation, marital status, age, disability, national origin, citizenship, or any other protected characteristic.

The New York Times Company is committed to diversity in its most inclusive sense.