UX Research Graduate Intern

Pollen’s Mission

Pollen is an education company rooted in the belief that everyone should be able to control their own economic outcomes. We demystify the entrepreneurial process and over time, our vision is to become the SBA for the future of work.

About the role

We’re looking for an incredible intern to join our team. We expect this person to contribute a minimum of 10 hrs / week. This is a paid position.

This is a great role for people who may be:

Interested in starting your own company one day and want to see what it is like.
You are passionate about user research and design and want to put your skills into action.
You’re trying to work in venture and want more operating experience.
You want more experience in digital products and strategy.

👉 If you are interested in the role, email careers@runpollen.com with:

Your name
LinkedIn and/or Resume
Links to portfolio or anything you’re proud of creating (Optional)

What you’ll be doing

Work directly with the founder and Head of Design on all elements of user research and building a digital product.
Talk with customers and document and structure feedback to make it actionable into our product development.
Support our product prototyping process as we prepare to bring it to market.
Collect and analyze user behavior data through a variety of channels, such as user testing, semi-formal interviews, observation, surveys, A/B testing and more.
Work closely with product team to identify opportunities for research, choose the appropriate methods, conduct the research and analyze and present results.

Ideal qualifications

Have minimum 2 years of work experience, ideally in a Product, Strategy, Design, Engineering or Marketing role.
Currently pursuing a PhD or Graduate degree in UX, Human Centered Design, Interaction Design, Human Computer Interaction (HCI) or a related field.
Strong understanding of social media, good product instincts, a creative approach to research design, and a bold, entrepreneurial attitude.
Track record of working independently and effectively making impact in a fast-paced, resource-constrained environment.
You are excited to get early-stage startup experience and are comfortable navigating through ambiguity.
Proficient in collaboration and design tools (Slack, Notion, Figma, Miro, etc)

Bonus points

You can make design and prototypes and are proficient in no-code tools (Bubble, Webflow, etc).
Personal passion for entrepreneurship and economic mobility.

What we offer

We are open to part time (minimum 10 hrs / week) or full time internships.
Opportunity to be on the ground level of an exciting opportunity with a talented and mission-driven team
Pollen is a remote-first company but you will have to be available on US-friendly hours.