JOB: Database Manager, Human Rights Watch, NY

Human Rights Watch (“HRW”) is seeking a Database Manager to provide critical database administration and technical support to its Development & Outreach department.

Description: The Database Manager’s overall objective and responsibility is to manage the Development department’s database systems and to help staff best utilize the fundraising systems in support of department-wide goals and functions.  S/he must have advanced knowledge and technical expertise in all aspects of the current version of Raiser’s Edge.  HRW currently uses Kintera Sphere so knowledge and experience with an eCRM is a plus.

The general job duties of this position include, but are not limited to, maintaining the integrity of and managing all aspects of the Raiser’s Edge database and overseeing the fundraising component of the Kintera Sphere eCRM; ensuring the accuracy, continuity and security of data; providing staff with the needed training and skills necessary to successfully enter data, design and generate queries, export data and produce lists and reports; supervising the gift entry and acknowledgment processes; researching and analyzing data and preparing ad hoc and custom reports as required; managing user accounts and security; providing technical support and holding regular database training sessions; planning and implementing software upgrades; establishing and documenting database protocols; assisting the Director of Development Operations with conceptualizing and implementing new processes, database and research tools; processing major gifts; providing other related services as needed.

Qualifications: The ideal candidate will be a creative problem-solver and strategic and organized thinker with a minimum of three to five years of Raiser’s Edge experience and five to seven years of database management.  S/he will have a highly developed understanding of database systems; expertise in database queries, import/export and reporting functions; excellent managerial skills; full working knowledge of Microsoft Excel, mail merges and other standard software applications; Crystal Reports experience is a plus; strong written and verbal skills in English; and excellent time-management and prioritization abilities.  A bachelor’s degree or equivalent experience is required.  The successful candidate will be a team player, self-motivated, attentive to detail and able to work well under pressure while juggling multiple tasks simultaneously.

Salary and Benefits: HRW seeks exceptional applicants and offers competitive compensation and employer-paid benefits.  HRW will pay reasonable relocation expenses and will assist employees in obtaining necessary work authorization, if required; citizens of all nationalities are encouraged to apply.

PLEASE APPLY IMMEDIATELY (no calls or email inquiries, please) by emailing in a single submission: a letter of interest describing your experience, your resume, names or letters of reference, salary requirements, and a brief writing sample (unedited by others) no later than June 23, 2011 to devjobs@hrw.org.  Please use “Database Manager Ref DEV-11-1022-A” as the subject of your email.  Only complete applications will be reviewed.  It is preferred that all materials be submitted via email.  If emailing is not possible, send materials (please do not split a submission between email and regular post) to:

Human Rights Watch
Attn: Search Committee (Database Manager Ref DEV-11-1022-A)
350 Fifth Avenue, 34th Floor
New York, NY  10118-3299
Fax: (212) 736-1300

Human Rights Watch is an equal opportunity employer that does not discriminate in itshiring practices and, in order to build the strongest possible workforce, actively seeks a diverse applicant pool.

Human Rights Watch is an international human rights monitoring and advocacy organization known for its in-depth investigations, its incisive and timely reporting, its innovative and high-profile advocacy campaigns, and its success in changing the human rights-related policies and practices of influential governments and international institutions.