JOB: Director of Design, Multichannel E-Commerce

Envision the future of e-commerce for one of the largest retailer in the world!

 

My client is eagerly seeking a Director of Design, Multichannel E-Commerce to bring his/her considerable expertise in successful e-commerce to their Concept and Design team. This is the perfect opportunity for an ambitious and talented design leader and manager to develop and realize a vision for multi-channel e-commerce, to have visibility and influence at the highest levels, to have global impact, and to work with best-in-class consultants and agencies.

 

The Director of Design will define and refine the user experience of multi-channel systems of web presences, on-site and mobile applications; create branded design frameworks; envision future functionality; prototype new concepts; track technology trends and pro-actively plan any necessary platform migrations/additions; and evangelize internally on behalf of the subject matter. She/he will work seamlessly with colleagues across the organization and inspire external partners to do their best work.

 

My client would love to find someone with:

• 7+ years of experience in interaction design
• 5+ years of experience in design for highly transactional e-commerce, particularly on web. Multi-channel e-commerce preferred.
• 3+ years of experience managing projects and processes
• 3+ years of experience managing design and other resources, including outside consultants
• 3+ years of experience in a structurally complex, preferably large corporate, organization
• Bachelor’s degree in interaction design, graphic design or similar/related design required (Master’s degree in related field preferred)
• International experience strongly preferred

 

Knowledge, Skills and Abilities

• “Good eye” for visual design and solid grounding in information design
• Feel for marketing and branding
• Good understanding of the development of branded content
• Strong ability to communicate in visual, written, and verbal formats
• Ability to build trust relationships with internal colleagues (IT, marketing, operations, management) and with external partners
• Strong in process and orchestration
• Multi-lingual preferred

 

Successful attributes

•                    Ambition and creativity

•                    Global mindset and empathy for our customers

•                    Appetite for the new and ever changing

•                    Balance between confidence and humility

•                    Strong work ethic

•                    Keen attention to detail and thoroughness

•                    Results-oriented approach

•                    Ability to multi-task