User Experience Designer
Job Summary
User Experience Designers are responsible for the navigation, organization, interaction design,
and business/user process engineering for leading-edge Web solutions, software, and mobile
devices/applications. You will apply user-centered design methods to translate user needs,
business objectives, and technology capabilities into world-class user experiences for leading
companies. You will be expected to work directly with clients and drive a point of view for the
end-user facing solution.
Key Responsibilities
Assess existing sites/properties for usefulness, usability, visual design, content, and
branding with minimal oversight.
Develop evaluation criteria based on industry standards and best practices,
modifying these to fit the specific objectives and needs of the project; rate and rank
sites based on findings.
Lead participatory design/user testing sessions (with oversight and direction)
and identify and document meaningful patterns from the findings; provide
recommendations to the client/internal team based on findings.
Utilize low-fidelity, medium-fidelity, and high-fidelity prototypes across the different
stages of the design.
Prepare, conduct, and analyze behavioral in-context research events into meaningful
themes, categories, and visually compelling frameworks and behavioral models
(with guidance and oversight).
Identify opportunities to create business value and improve the user experience,
based on user research; organize opportunities into visually compelling matrices or
maps.
Execute participatory requirements gathering sessions and participate in debrief
sessions (with guidance and oversight); create feature lists from sessions.
Conduct, prepare notes, and analyze stakeholder interviews to understand key
success factors for a project or pursuit.
Lead development of personas/segmentations based on research findings; integrate
personas/segmentations with related deliverables such as opportunity maps.
Create engaging scenarios and develop frameworks describing key aspects of a
proposed experience, and how it reconciles business and user needs.
Create visually compelling representations of the solution’s high-level interaction,
navigation, and organization design (i.e., concept models).
Develop visual representations of the organizational structure, hierarchy, and
relationships of screens in a site (i.e., site maps) as well as the interactions between
the user and the functional modules in the solution.
Develop screen details (i.e., wireframes) depicting all elements on a unique screen
type, including the content, functional, and navigation specifications.
Estimate, plan, and lead tracks of Information Architecture work in the development
of a quality solution; track progress according to the plan created for the project
(e.g., conduct design reviews and creative status meetings as needed).
Job Requirements*
Bachelor’s degree preferred in design-related discipline: Interaction, Information or
Interface design; Human-Computer Interaction; Design Planning; Graphic Design;
Communications.
1-3 years of industry experience.
Candidates must be versed in user-centered design methods and techniques.
Proficient to expert in: InDesign, Illustrator, Photoshop, Visio, Microsoft Office.
Excellent analytical and process-oriented skills.
Excellent verbal and written skills.
Experience in working on multiple projects simultaneously.
Ability to work collaboratively on multi-disciplinary teams.
Prior experience in a consulting firm or agency preferred.
Prior experience in UI design for mobile devices a plus.
Send resume and portfolio to:
Daniel J. Song
Partner, Digital
M: 917.776.7124 | O: 973.921.9500 | F: 973.921.9595
Daniel.Song@knowledgent.com
Warren NJ | New York NY | www.knowledgent.com
