Intern- Usability Researcher/Analyst
The Opportunity:
Demandforce is looking for a graduate-level usability researcher/analyst student intern, reporting to the Director of Product. The position will work from the San Francisco office, in an energy-filled startup environment, with a motivated team that is getting results and having fun. This is a paid internship position.
The ideal candidate will have a deep interest in research-based methods and principles on user experience. S/He will conduct interviews and gather information needed to create user-centered technology. The student intern will also be involved in evaluating products and designs after they’ve been created, such as usability testing. S/he is comfortable interviewing and observing people interacting with our products.
Responsibilities include:
· Understanding product requirements and design specifications
· Collecting customer information and distilling it into meaningful data
· Conducting usability studies on product and marketing websites
· Analyzing interviews and generating postmortem reports.
· Editing interview video footage for archiving
Qualifications:
· Strong skills of synthesis and reduction
· Strong knowledge of product design and development processes and methodology, particularly as applied to Web-based applications
· Passion for developing great customer relationships
· Detail-oriented and highly developed organizational skills including the ability to prioritize tasks and meet deadlines
· Strong self-management skills as well as ability to communicate across different functional teams and types of customers
· BS degree in Instructional technologies, cognitive science, HCI, online learning, IA and UXD preferred
· List of previous work-related projects or portfolio preferred
We’ve got top-notch management, a great team of dedicated and passionate individuals, and we’re back by some legendary players in The Valley who have funded some of the hottest web start-ups you use every day. We are looking for high caliber individuals to join our team as we continue to build on our great momentum.