Contact: Steven Mann
Talent Acquisition TEAM
105 Corporate Center Blvd
Greensboro, NC 27408
Office: (336)-424-4566| Fax: (336)-424-7689
Director – Direct to Consumer – Store Systems
This position will be responsible for all Store Systems technologies including new
solutions, and functional improvement initiatives.
Primary focus and ownership of strategy, design, and implementation of:
In-store technology including fixed POS, Mobile Point of Sale, Omni Channel
Back-end applications for selling and customer service systems – Sales Audit, CRM,
LP and Payment Systems.
Lead software and hardware evaluations and selections to support business
requirements.
Build teams and partnerships with key business stakeholders and vendors to ensure
project requirements and design are meeting or exceeding requirements.
To provide management and leadership of the store systems team, to include full
responsibility for the recruitment, motivation, development, and retention of
staff.
Manage and maintain a schedule of deliverables with strategic vendors –
including Communication and management of vendor deliverables and impact to
timelines and business expectations.
Partner with all business teams in support of Store Operations, Marketing, Analytics,
Digital Commerce, Loss Prevention and Sales Audit, Finance.
Partner with infrastructure team to design and build a secure, redundant, scalable in-
store/back-end hardware and network infrastructure.
Assist in the design and development of in-store transaction selling that includes a
higher level of customer engagement and support of sales associate’s ability to use
the latest technology to support these initiatives.
Lead strategy and roadmap development with in-store technologies, ensuring that
VF’s store technology landscape enables our future business strategies.
Benchmark retail industry trends to help to define and expand the in-Store Systems
strategy for Multi-channel, eCommerce, in-Store technology experience.
Own the assigned processes from conceptualization through implementation, as well
as future measurement and evolution of the process and systems.
Qualifications:
This individual must possess a strong understanding of Retail Store Systems, Mobile
POS, development lifecycles, eCommerce technologies, with capacity to lead related
projects and objectives.
This individual must have experience building and running scrum/agile teams.
This individual must have experience building and delivering mobile apps to support
retail experience.
This individual must have experience and understanding of experience design and it’s
role in developing solutions.
Candidate should have a minimum of 10+ years of experience working with retail
systems.
Candidate should have worked on or implemented complex Store Systems solutions
within a retail space.
Candidate should have a successful track record of creating and delivering effective,
timely and cost-effective solutions to meet business objectives.
Candidate should be able to lead and influence executive level stakeholders across a
diverse environment.
Should be comfortable with being hands on in the creation of solutions and work as a
team player.
Candidate must be able to gather information rapidly, work efficiently in a fast paced
environment and be results oriented.
Must be comfortable presenting and leading discovery sessions with business teams,
both executive/leadership level and individual contributors.
Other Skills and Abilities:
Strong analytical and communication skills.
Formal understanding with applied experiences in project management.
Must have strong written skills, with the ability to convey clear and concise thoughts
and ideas.
Should have good interpersonal skills to deal with direct reports, user community and
vendors.
Extremely organized, diligent, detail-oriented and self-motivated.
Ability to manage time and priorities while managing multiple projects at once.